Rise PMS Support Center
Welcome to the Rise PMS Support Center. We provide dedicated technical assistance for your construction project workflows.
Official Support Contact
Submit Technical Support Request
Please provide complete details when submitting your request for faster technical resolution.
Popular Support Categories
1. Logins & Accounts
Assistance with login issues, password recovery, account verification, locked accounts, and workspace permissions.
2. Projects & Collaboration
Help with Projects, Organizations, Workspaces, member role assignments, and activity history tracking.
3. Documents & Files
Support for upload/download issues, missing files, version control, attachments, and project documents.
4. Comments & Notifications
Resolving issues with document comments, discussions, and push notification alerts.
5. Mobile Application (Android / iOS)
Technical support for the Rise PMS mobile application on Android and iOS devices.
Frequently Asked Questions (FAQ)
1. What is Rise PMS?
Rise PMS is an online construction project management platform supporting organizations with project control, documents, and team collaboration.
2. Can I use Rise PMS on mobile phones?
Yes, Rise PMS offers mobile applications on iOS and Android.
3. Can I upload project documents to Rise PMS?
Accounts with appropriate permissions can upload and manage project files according to workspace configurations.
4. Can I delete my account?
Yes, users can submit account deletion requests via our Account Deletion page.
5. What should I do if I encounter an app error?
Please update Rise PMS to the latest version and verify internet connectivity. If issues persist, contact admin@risepms.com with screenshots.