Rise PMS Privacy Policy
Rise PMS respects user privacy and is committed to protecting information processed through our website, mobile application, and services. This Privacy Policy explains what information Rise PMS collects, how it is used, stored, protected, shared, and how users can request data access or deletion.
1. Scope of Application
This policy applies to: Rise PMS Website; Rise PMS Mobile App; Rise PMS Project Management Platform; and related services provided by Rise PMS.
2. Information We May Collect
Depending on how you use Rise PMS and enabled features, we may process:
2.1. Account Information
Full name, Email, Phone number (if provided), Organization details, Workspace information, Role and access permissions, Account authentication data.
2.2. Project Data
Project name, Project information, Documents, Records, Images, File attachments, Comments, Submissions, Activity logs, Collaboration data.
2.3. Uploaded Media & Files
Files and photos explicitly selected and uploaded by users. Rise PMS only requests device permissions necessary for corresponding functions.
2.4. Device & Application Data
Device model, Operating System, App version, Session data, Device/app push notification tokens, Technical diagnostic logs. Not used for unrelated purposes.
2.5. Service Usage Data
Login timestamps, System activity logs, Project operations, Technical error logs, Security logs.
3. Purpose of Data Usage
Creating & managing accounts; User authentication; Providing project management features; Document storage & display; Enabling collaboration; Processing comments & project activities; Push notifications; Platform security & fraud prevention; Debugging & performance optimization; Legal compliance.
4. Information Sharing
4.1. Workspace & Project Members
Project data may be visible to members with corresponding access permissions configured by the organization or workspace.
4.2. Service Providers
Hosting, Storage, Database, Notifications, Security, Monitoring, and Infrastructure providers who access data solely to perform services for Rise PMS under strict confidentiality.
4.3. Legal Requirements
Information may be disclosed to comply with applicable laws, legal processes, enforcement requests, or to protect platform security and user safety.
5. Camera & Images
Camera permissions are only used when users actively take or upload inspection photos/documents. Photos uploaded become part of project data. We do not run camera background monitoring.
6. Push Notifications
Rise PMS uses push notifications for project updates, comments, submissions, and system alerts. Users can manage notification preferences in device settings.
7. Data Security
We enforce technical and organizational safeguards to protect data from unauthorized access, loss, alteration, disclosure, or destruction.
8. Data Retention
Data is retained as long as necessary to maintain accounts, provide services, comply with legal obligations, and resolve disputes. Unneeded data is erased or anonymized.
9. Account & Data Deletion
Users have the right to request deletion at https://risepms.com/en/delete-account. Verified requests will erase account and personal data.
10. User Rights
Rights to access, rectify, erase, restrict processing, or request explanations. Contact admin@risepms.com.
11. Children's Data
Rise PMS is a professional business platform not intended for children.
12. Third-Party Services
Third-party technology integrations operate under appropriate security and data protection standards.
13. Privacy Policy Changes
Updates will be published with the revised date displayed at the top of the page.
14. Privacy Contact Information
For any questions regarding privacy and personal data protection, please contact: Website: https://risepms.com — Email: admin@risepms.com Once official legal entity details are established, this section will be updated with company name, registered address, and Data Protection Officer information (if required by law).